Burgess Window Repair

Neighbors fixing neighbors’ windows since 2016

We’re Burgess Window Repair — a small, local crew based in Westerville, Ohio, led by our owner, Curtis Burgess. We started in 2016 with a simple idea: fix the window in front of you like it’s in our own home. That mindset stuck. Today we serve Westerville, New Albany, Sunbury, Lewis Center, Powell, Gahanna, Galena, Granville, Delaware, Worthington, Clintonville and the rest of Central Ohio, still showing up with the same care, the same straight talk, the same clean workmanship.

We’re not a faceless chain. We live here, work here, and bump into customers at the grocery store. That’s a good pressure to have. It’s why we keep our standards high and our lines of communication open. We’re BBB-accredited with an A+ rating, and we guard that reputation the way you’d guard a fresh pane of glass—firm grip, no slips. When you call us at (614) 419-2717, you get real people who know the craft and the area, not a call center three states away.

What we repair, replace, and restore (and how we get it right)

Windows have a lot of failure points, and we’ve seen them all. Fogged insulated glass? We replace the unit. Broken sash cords or balky balances? We rebuild the mechanism. Torn screens, tired seals, leaky storm windows? We make them tight, smooth, and square. Need more than a fix? We handle full window replacements and door swaps when that’s the smarter long-term move. From vinyl window installations to custom glass, we work with trusted names—Marvin, ProVia, Jeld-Wen, MI Windows, Norco, Hurd, Semco, Atrium, Craftline, Peachtree, and more—so parts fit, finishes match, and performance holds up.

Our process is simple and transparent. First, we listen: what’s bothering you, when it started, what the room feels like on a windy day. Then we inspect the frame, sash, glass, hardware, and weatherstripping. We explain options in plain English, outline timelines, and set expectations. On install day, we protect floors, keep the site tidy, and work methodically—dry fit, shim, seal, test, repeat—until operation is smooth and the sightlines are crisp. Before we leave, we walk through what we did, how to care for it, and what to watch for as seasons change.

The goal isn’t just “new glass.” It’s comfort, efficiency, and a better daily experience. Clear views without haze. Sashes that lift with two fingers. Locks that bite securely. Screens that sit flush. Storm units that actually shield, not rattle. Those small wins add up to quieter rooms, fewer drafts, and energy bills that behave. That’s the difference between a quick swap and a proper repair.

Why Central Ohio trusts us with the panes and the pain points

Results talk. Our customers have shared kind words across the web—consistent five-star feedback on Angi, strong recommendations on Facebook, and recognition from local roundups that track quality work in Columbus. We appreciate every review, because it means the job felt as good to you as it looked to us. It also keeps us honest. If something’s not right, we own it and fix it. Simple as that.

We keep hours that work for homeowners—Monday through Friday, 9 to 5—so you know when to reach us and when we’ll be on site. You’ll see the same faces from first visit to final cleanup, and you’ll hear the same message throughout: do the craft well, communicate clearly, stand behind the work. Windows and doors are the moving parts of a house; when they move right, the whole place feels better.

If your glass is fogged, your screen is torn, your sash is stubborn, or you’re ready to upgrade a whole elevation, we’re here to help. We’re Burgess Window Repair in Westerville—local, careful, and proud of the details. Let’s make those windows behave.