Window Gurus
Columbus · operating since 2009
How this company scores
| Criterion | Weight | What the record says | Score | Checked |
|---|---|---|---|---|
| City contractor registration | 15% | Not verified to be checked against: Columbus Building & Zoning Services, city registries | — | — |
| Workers compensation coverage | 15% | Not verified to be checked against: Ohio Bureau of Workers' Compensation | — | — |
| Registered entity and years active | 10% | Not verified to be checked against: Ohio Secretary of State | — | — |
| Review rating and volume | 15% | Not verified to be checked against: Google Business Profile, BBB | — | — |
| Complaints on record | 10% | BBB rating A+, accredited business since 12/27/2019. BBB records the business as started 2/26/2019. source | 9 | Jul 31, 2026 |
| Warranty on product and labour | 10% | Not verified to be checked against: Company documentation | — | — |
| Manufacturer certifications | 8% | Not verified to be checked against: Andersen, Pella, Marvin, ProVia dealer programs | — | — |
| Estimate transparency | 7% | Not verified to be checked against: Company documentation | — | — |
| Specialist expertise | 5% | Not verified to be checked against: Company documentation, historic district requirements | — | — |
| Speed and availability | 5% | Not verified to be checked against: Company documentation | — | — |
Methodology v1.0. Last checked . Criteria are set out on our methodology page; corrections and disputes are handled under our editorial policy.
Company details
Supplied by the company or taken from its own site. Where a claim can be checked against a public register, it appears in the scorecard above instead.
| Founded | 2009 |
|---|---|
| Address | 4730 Kenny Rd, Columbus, OH 43220 |
| Phone | 614-683-9800 |
| windowrepair@window-gurus.com | |
| Public reviews | 909 at last count |
| Free consultation | Yes |
| Emergency repairs | Yes |
| Website | https://window-gurus.com/ |
Services listed
Areas covered
Unverified · the firm’s own account
In the company’s own words
The text below is the company’s own description, not our assessment. We have not verified the claims in it. What we have checked is in the scorecard above, with the source and the date beside each figure.
Window Gurus — the crew that actually fixes windows (not just talks about it)
We get it: nobody thinks about windows until they hiss, fog up, or refuse to budge on a Monday morning. That’s where we show up. Based in Ohio with 16+ years under our belt, we’ve turned window repair into a straight-shooting craft that people still recommend months later. Not flashy. Just solid, careful work that does what it promises.
We don’t chase gimmicks or one-size-fits-all replacements. If a window can be saved, we’ll save it. If it needs parts, we source them. If it’s historic, we treat it like a little museum piece and make it perform like it was built last week. That’s the job. That’s our thing.
What we actually fix (and how we make it last)
Cracked panes? Yep. Fog trapped between double panes? All the time. Wood rot chewing through a sash or sill? We repair and consolidate, not just slap on filler and paint. Stubborn locks, lazy balances, drafty seals, sliding doors that barely slide—there’s a method for each, and we’ve done them in every season Ohio throws at us.
We’re picky about details: clean sightlines, fresh seals, hardware that feels right in the hand. You shouldn’t notice our repairs every day—just the quieter rooms, steadier temps, and the sweet relief of a window that opens with two fingers instead of two people.
Historic restoration without the drama
Old houses deserve better than a rip-and-replace. We preserve original profiles, match glass and putty lines, rebuild damaged sections, and keep the look that gives your place its character. The result is simple: your window still looks like it belongs, but it works like a modern one.
Is it slower than installing something generic? Sure. But it’s worth it. We keep as much original material as makes sense, reinforce what matters, and leave you with a window that behaves—no sighs, no rattles, no “don’t touch that one” conversations.
People first, then the project
We’re a family-run team, and you’ll feel that from the first call. We show up when we say we will, explain what’s going on in plain words, and map out options without the upsell rollercoaster. No disappearing acts mid-project, no mystery charges, no “we’ll get back to you” that stretches for weeks.
Most of our work comes from referrals. That’s not luck. It’s lots of tidy job sites, clean edges, respectful communication, and the kind of follow-through that makes folks keep our number and actually use it again.
Where we work and what to expect
We cover a big slice of Ohio—Columbus, Cincinnati, London (the Ohio one), and surrounding towns. Urban restorations, suburban fixes, storefront glass—if it’s a window problem, we’ve probably wrestled with it before and figured out a lasting cure.
Here’s what you can expect: a straightforward inspection, options that make financial sense, and repairs that hold up through winter winds and summer humidity. Windows aren’t glamorous, we know. But living without drafts, squeaks, or fog? That’s daily comfort. And that’s exactly what we deliver.