Glass Doctor of Columbus
Waco · operating since 1962
How this company scores
| Criterion | Weight | What the record says | Score | Checked |
|---|---|---|---|---|
| City contractor registration | 15% | Not verified to be checked against: Columbus Building & Zoning Services, city registries | — | — |
| Workers compensation coverage | 15% | Not verified to be checked against: Ohio Bureau of Workers' Compensation | — | — |
| Registered entity and years active | 10% | Not verified to be checked against: Ohio Secretary of State | — | — |
| Review rating and volume | 15% | Not verified to be checked against: Google Business Profile, BBB | — | — |
| Complaints on record | 10% | Checked, nothing on record BBB profile for the Reynoldsburg location carries no rating: not accredited, listed as under review, no report available. | — | Jul 31, 2026 |
| Warranty on product and labour | 10% | Not verified to be checked against: Company documentation | — | — |
| Manufacturer certifications | 8% | Not verified to be checked against: Andersen, Pella, Marvin, ProVia dealer programs | — | — |
| Estimate transparency | 7% | Not verified to be checked against: Company documentation | — | — |
| Specialist expertise | 5% | Not verified to be checked against: Company documentation, historic district requirements | — | — |
| Speed and availability | 5% | Not verified to be checked against: Company documentation | — | — |
Methodology v1.0. Last checked . Criteria are set out on our methodology page; corrections and disputes are handled under our editorial policy.
Company details
Supplied by the company or taken from its own site. Where a claim can be checked against a public register, it appears in the scorecard above instead.
| Founded | 1962 |
|---|---|
| Address | 6475 E Main St #118, Reynoldsburg, OH 43068, United States |
| Phone | (614) 328-5360 |
| info@glassdoctor.com | |
| Public reviews | 413 at last count |
| Free consultation | Yes |
| Emergency repairs | Yes |
| Website | https://glassdoctor.com/columbus |
Services listed
Areas covered
Unverified · the firm’s own account
In the company’s own words
The text below is the company’s own description, not our assessment. We have not verified the claims in it. What we have checked is in the scorecard above, with the source and the date beside each figure.
Who We Are
We’re Glass Doctor of Columbus, OH — a local crew that lives and breathes glass. Our shop is based at 6475 E Main St, Ste 118, Reynoldsburg, OH 43068, and most days you’ll find us loading trucks, measuring panes, and talking through projects with homeowners and business owners across the Columbus area. We like straight answers, tidy job sites, and that small pause when a client sees the finished piece and just nods.
We’re part of a trusted network, but this branch is very much homegrown. Our team knows the neighborhoods, the traffic patterns, the way winter sneaks into old window frames. We bring that local know-how to every job, from a single cracked pane to a full storefront makeover.
What We Do
Home glass. Foggy double panes, drafty windows, chipped tabletops, dated mirrors — we fix and replace the glass that makes a house feel solid again. We build and install custom shower doors and enclosures, cut glass for shelves and furniture, and restore clarity to windows that lost their seal. Clean lines, tight seals, smooth hardware: that’s the goal every time.
Business glass. Storefronts take a beating. We repair and replace doors, safety glass, and display windows, then tune the hardware so everything swings, slides, and locks like it should. Need a quick board-up and measured replacement after a break? We’re on it, daylight or 2 a.m., to keep you open and secure.
Auto glass. Chips and cracks don’t wait for free time. We repair small damage before it spreads and replace windshields, side, and rear glass when needed. Clear sightlines, factory-level fit, and no shortcuts — that’s the standard we hold ourselves to.
How We Work
It starts with a conversation and a careful look. We measure, photograph, and explain options in plain language — repair vs. replace, glass types, hardware, timing. You get transparent pricing before we lift a tool. No mystery line items, no “we’ll see later.”
Then comes the follow-through. We schedule around your day, protect floors and fixtures, and clean as we go. If fabrication is required, we keep you in the loop while the glass is made to spec. On installation day, we arrive ready: right materials, right parts, right people. We test every hinge and latch, wipe every edge, and only call it done when you’re satisfied.
Why People Choose Us
We back our work with the Neighborly Done Right Promise® — if something’s not right, we make it right. Our Advantage Plan® gives priority scheduling, discounts on future work, and added peace of mind for multi-property owners. And because life happens after hours, our team is available 24/7 for emergencies. A broken door at closing time shouldn’t derail your morning; we help you secure it fast.
We also help with insurance claims when glass damage crosses into policy territory. Paperwork can be a pain, so we guide you through what’s needed and coordinate details wherever possible.